FAQ

FAQ

Receiving your e-Gift Card

Receiving your e-gift card

1) Visit www.certifiedservicefueloffer.ca/ to submit your claim for your e-Gift Card following the purchase of an Oil Change + Vehicle Health Check at a participating Chevrolet, Buick, GMC, or Cadillac Certified Service dealership from June 1 to August 31, 2025. You must submit your claim by September 15, 2025.


2) You must provide your Repair Order number, Last 8 digits of your VIN (Vehicle Identification Number), Name, Postal Code, Unique Offer Code, and E-mail address as part of your online claim.


3) The e-Gift Card will then be e-mailed to you within 3-5 business days of successful claim submission and verification. Please ensure you check your junk mail and have marked the e-mail address do-not-reply@certifiedservicefueloffer.ca as a safe sender.

1) Visit www.certifiedservicefueloffer.ca/west to submit your claim for your e-gift card following the purchase of an Oil Change & Vehicle Health Check at a participating Chevrolet, Buick, GMC, or Cadillac Certified Service dealership from June 1st to July 31st, 2021. You must submit your claim by August 13, 2021.

2) You must provide your Repair Order number, Last 8 digits of your VIN (Vehicle Identification Number), Name, Postal Code, and Email address as part of your online claim.

3) The e-gift card will then be e-mailed to you within 10 business days of successful claim submission and verification. Please ensure you check your junk mail and have marked the email address certifiedservicecanada@gm.com as a safe sender.
Please e-mail certifiedservicecanada@gm.com if you have not received your e-Gift Card within 3-5 business days of your claim submission or require it to be re-sent to your e-mail. Please e-mail certifiedservicecanada@gm.com if you have not received your e-gift card within 10 business days of your claim submission or require it to be re-sent to your e-mail.

Redeeming your e-Gift Card

Redeeming your e-gift card

1. In store Print out the PDF or download to your smartphone and present the barcode in-store to the attendant when making purchases at participating Esso and Mobil stations

2. At pump Load your e-Gift Card into the EssoTM and MobilTM mobile app to redeem at pump at participating Esso and Mobil stations. To add the card, open the app and tap the picture of the card in the top corner. Then select ‘Add Card’.

3. Pay the remaining balance on your bill where applicable.

  • For an overview of how to use the EssoTM and MobilTM mobile app, click here.
  • For more FAQs on the EssoTM and MobilTM mobile app, please visit click here

1. In store: Print out the PDF or download to your smartphone and present the barcode in-store to the attendant when making purchases at participating Esso and Mobil stations.

2. At pump: Load your e-gift card into the Speedpass+™ mobile app to redeem at pump at participating Esso and Mobil stations. To add the card, open the app and tap the picture of the card in the top corner. Then select ‘Add Card’.<

3. Pay the remaining balance on your bill where applicable.
Please contact EssoTM and MobilTM Customer Care at 1-800-567-3776. You can also visit giftcards.esso.ca/terms to review the terms and conditions related to the use of the cards. Please contact Esso and Mobil Customer Care at 1-800-567-3776. You can also visit giftcards.esso.ca/terms to review the terms and conditions related to the use of the cards.

Additional Information

Additional Information

If you have the 19-digit card number and 4-digit PIN you can visit giftcards.esso.ca/balance and check your balance online. If you have the 19-digit card number and 4-digit PIN you can visit giftcards.esso.ca/balance and check your balance online.
The e-Gift Card does not expire. The e-gift card does not expire.
The e-Gift Card can be used at approximately 2,000 participating Esso and Mobil stations across Canada. They can be used to pay for fuel, car washes, snacks, and more. For more information visit giftcards.esso.ca. The e-gift card can be used at approximately 2,000 participating Esso and Mobil stations across Canada. They can be used to pay for fuel, car washes, snacks, and more. For more information visit giftcards.esso.ca
Please contact EssoTM and MobilTM Customer Care at 1-800-567-3776 ERROR: Resource undefined for en/ESSO:WEST:FAQ:3:A5
Need help? If you are experiencing technical difficulties or are unable to submit your claim, please email certifiedservicecanada@gm.com for further assistance.
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Terms & Conditions: 88When you purchase an Oil Change and Vehicle Health Check between June 1 and August 31, 2025, you'll receive a $25 Esso™ and Mobil™ e-Gift Card at no charge. The Oil Change and Vehicle Health Check service must be completed between June 1 and August 31, 2025. The Express Vehicle Health Check service is not eligible for this offer. Maximum one (1) no-charge $25 Esso™ and Mobil™ e-Gift Card per VIN during the offer period. The $25 Esso™ and Mobil™ e-Gift Card must be claimed through online submission, which must be completed between June 1 and September 15, 2025, to be eligible for this offer. The e-Gift Card will be emailed within 3-5 business days of successful claim submission and verification. Offer available to retail customers only. Offer subject to change without notice and may not be combined with certain other available incentives. Valid at participating Chevrolet, Buick, GMC, and Cadillac Certified Service dealers. Ask your participating dealer for complete details. Offer valid from June 1 to August 31, 2025, or while supplies last.

Esso is a trademark of Imperial Oil Limited. Imperial Oil, licensee. Mobil is a trademark or registered trademark of Exxon Mobil Corporation or one of its subsidiaries. Imperial Oil, licensee. Other trademarks shown are the property of their respective owners. For terms and conditions applicable to the $25 Esso™ and Mobil™ e-Gift Card, visit giftcards.esso.ca/terms.

Terms & Conditions
88When you purchase an Oil Change and Vehicle Health Check between June 1, 2021 and July 31, 2021, receive a $15 Esso and Mobil e-gift card at no charge. Oil Change and Vehicle Health Check service must be completed between June 1, 2021, and July 31, 2021. Express vehicle health check service not eligible for offer. Maximum one (1) no-charge $15 Esso and Mobil e-gift card per VIN during the offer period. $15 Esso and Mobil e-gift card must be claimed through online submission which must be completed between June 1, 2021 and August 13, 2021 to be eligible for this offer. E-gift card will be e-mailed within 10 business days of successful claim submission and verification. Offer available to retail customers only. Offer subject to change without notice and may not be combined with certain other available incentives. Valid at participating dealers in British Columbia, Alberta, Saskatchewan, Manitoba, Yukon, and Northwest Territories. Ask your participating dealer for complete details. Offer valid from June 1 and July 31, 2021, or while supplies last.

Esso is a trademark of Imperial Oil Limited. Imperial Oil, licensee. Mobil and Speedpass+ are trademarks or registered trademarks of Exxon Mobil Corporation or one of its subsidiaries. Imperial Oil, licensee. For terms and conditions applicable to $15 Esso and Mobil e-gift card, visit giftcards.esso.ca/terms. For terms and conditions applicable to $15 Esso and Mobil e-gift card, visit giftcards.esso.ca/terms.